We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information.
1. Information We Collect
We collect the following types of information:
- Full Name, Email, Phone, Address
- GSTIN (if applicable)
- Browser/device data (IP, OS, browser type)
- Payment details (processed securely via Razorpay)
- Interaction history with our site and services
2. Use of Information
We use your information to:
- Deliver requested services
- Process and fulfill orders
- Improve user experience
- Respond to support queries
- Send service updates and invoices
We do not sell or trade your data to third parties.
3. Payments via Razorpay
All financial transactions are processed via Razorpay's secure payment gateway. We do not store your card or net banking information.
4. Data Security
We implement SSL encryption and data protection practices to keep your information secure. However, no system is fully immune to breaches.
5. Cookies
We use cookies to enhance browsing experience and track analytics. You can manage cookie settings in your browser.
6. Sharing of Data
We may share data with:
- Service providers (e.g., hosting, logistics)
- Legal authorities when required by law
- Razorpay and similar partners for transaction processing
7. Your Rights
You may request:
- Access to your personal data
- Correction or deletion of your records
- Withdrawal of consent (for non-essential communications)
Email requests to: privacy@optifitechnologies.com
8. Third-party Links
We are not responsible for the privacy practices of third-party websites linked from our platform.
9. Changes to Policy
We reserve the right to update this policy without prior notice. Continued use implies acceptance of any updates.
Contact: privacy@optifitechnologies.com